Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Carlson

West Chester,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Onsite Manager

Servpro of Doylestown
Norristown, PA
05.2022 - 01.2024
  • Ensure that workers accomplished their assigned tasks in a timely manner.
  • Maintaining a line of communication as well as building a positive relationship with customers.
  • Performing labor intensive tasks.
  • Setting up the equipment needed for jobs.

Front Desk Receptionist

Kinetix Sports Club
Norristown, PA
01.2021 - 02.2022
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed class schedules and calmly handled any scheduling conflicts that may arise.

Food Waiter

Meadowood Retirement Community
Skippack, PA
01.2019 - 03.2020
  • Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.

Education

Bachelor's Degree in Communication - Communications

West Chester University of Pennsylvania
West Chester, PA
05-2025

High School Diploma -

Methacton High School
Eagleville, PA
05-2021

Skills

  • Technical Knowledge
  • Problem Resolution
  • Effective Communication
  • Customer Assistance
  • Payment Processing

Timeline

Onsite Manager

Servpro of Doylestown
05.2022 - 01.2024

Front Desk Receptionist

Kinetix Sports Club
01.2021 - 02.2022

Food Waiter

Meadowood Retirement Community
01.2019 - 03.2020

Bachelor's Degree in Communication - Communications

West Chester University of Pennsylvania

High School Diploma -

Methacton High School
Ethan Carlson