Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Onsite Manager
Servpro of Doylestown
Norristown, PA
05.2022 - 01.2024
Ensure that workers accomplished their assigned tasks in a timely manner.
Maintaining a line of communication as well as building a positive relationship with customers.
Performing labor intensive tasks.
Setting up the equipment needed for jobs.
Front Desk Receptionist
Kinetix Sports Club
Norristown, PA
01.2021 - 02.2022
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed class schedules and calmly handled any scheduling conflicts that may arise.
Food Waiter
Meadowood Retirement Community
Skippack, PA
01.2019 - 03.2020
Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
Education
Bachelor's Degree in Communication - Communications
West Chester University of Pennsylvania
West Chester, PA
05-2025
High School Diploma -
Methacton High School
Eagleville, PA
05-2021
Skills
Technical Knowledge
Problem Resolution
Effective Communication
Customer Assistance
Payment Processing
Timeline
Onsite Manager
Servpro of Doylestown
05.2022 - 01.2024
Front Desk Receptionist
Kinetix Sports Club
01.2021 - 02.2022
Food Waiter
Meadowood Retirement Community
01.2019 - 03.2020
Bachelor's Degree in Communication - Communications
Adminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICESAdminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICES