Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ethan Church

San Antonio

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Server

La Fonda on Main
San Antonio
09.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Took accurate orders and communicated effectively with kitchen staff.
  • Managed dining room setup and ensured inviting atmosphere for guests.
  • Resolved customer complaints promptly to enhance dining experience.
  • Followed health and safety guidelines to ensure food safety standards.
  • Recommended menu items based on customer preferences and dietary needs.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Bookseller

Barnes & Noble
San Antonio
04.2023 - 08.2024
  • Assisted customers in locating books and recommending titles.
  • Maintained organized displays and ensured shelves were stocked.
  • Processed customer transactions accurately and efficiently at the register.
  • Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
  • Inventoried new shipments of books and displayed them for sale.
  • Developed an understanding of different types of literature by reading reviews from industry publications.

Ride Operator

Six Flags Fiesta Texas
San Antonio
04.2021 - 09.2022
  • Ensured safety of guests by enforcing ride and park policies.
  • Assisted with loading, unloading, and securing passengers on rides.
  • Operated control panels for ride systems and monitored audio and visual equipment.
  • Performed daily inspections of rides according to company guidelines.

Team Member

Whataburger
San Antonio
11.2021 - 04.2022
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

High School Diploma -

Tom C. Clark High School
San Antonio, TX
05-2022

Some College (No Degree) - Business Administration And Management

San Antonio College
San Antonio, TX

Skills

  • Menu knowledge
  • Sales promotion
  • Calm demeanor
  • Attention to detail
  • Dietary restrictions knowledge
  • Strong work ethic
  • Tableside etiquette
  • High volume dining
  • Professional appearance

References

References available upon request.

Timeline

Server

La Fonda on Main
09.2024 - Current

Bookseller

Barnes & Noble
04.2023 - 08.2024

Team Member

Whataburger
11.2021 - 04.2022

Ride Operator

Six Flags Fiesta Texas
04.2021 - 09.2022

High School Diploma -

Tom C. Clark High School

Some College (No Degree) - Business Administration And Management

San Antonio College
Ethan Church
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