Ethan Cobb
St Louis,MO
Summary
Enthusiastic and motivated individual passionate about customer service, constantly ensuring customers feel comfortable and helped. Team player works well both independently and within team settings to achieve goals. Consistently capable of handling physically taxing tasks for extended periods of time. Extremely effective at maintaining a clean environment for both coworkers and customers alike. Always receptive to criticism and recommendations.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
07.2023 - 11.2023
- Answered any questions customers had about products and their in store location or use.
- Constantly cleaned and disinfected the store in order to maintain a sanitized environment.
- Handled customer transactions at the register in a manner which made them feel welcomed and cared for.
- Bagged items for customers.
- Efficiently restocked inventory.
- Printed, packaged, and organized photos so that customers could receive them on time.
Back of House Coordinator
Crumbl Cookies
06.2022 - 07.2023
- Lifted, moved, and organized large bags of ingredients, each weighing 50lbs or more.
- Cleaned the store constantly by wiping down counters, as well as sweeping and mopping the floors.
- Washed and organized baking utensils and tools.
- Moved large metal mixing bowls for cleaning and baking purposes.
- Maintained a safe environment through purposeful organization and consistent attention.
Kitchen Crew Member
Imo's Pizza
08.2020 - 03.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Expedited orders during peak hours, effectively reducing wait times for customers.
- Made food to order, communicating with other crew members as to make sure every order was completed correctly and qualitatively.
- Took orders both at register and over the phone, remaining attentive and mindful so customers felt welcomed and orders remained accurate.
Courtesy Clerk
Dierbergs Markets
05.2018 - 07.2020
- Improved customer experience by offering assistance with locating products throughout the store.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability.
- Bagged customer items efficiently using proper techniques to protect delicate items and keep food items separate from potentially hazardous inventory, such as chemical cleaners.
- gathered, moved, and organized large numbers of shopping carts both outside and inside the store.
- Helped customers carry and load groceries into their vehicles when requested.
- Cleaned the registers and conveyers to insure the health and safety of our customers.
Education
High School Diploma -
Lindbergh High School
Saint Louis, MO05-2021
No Degree - Environmental Studies
Saint Louis University
St Louis, MO05-2026
Skills
- Customer Service
- Cleaning and sanitation
- Chemical Handling
- Customer Support
- Product Knowledge
- Stock replenishment
- Team Collaboration
- Customer Complaint Resolution
- Problem Resolution
- Property Maintenance
Languages
French
Limited Working
Timeline
Customer Service Associate
Walgreens
07.2023 - 11.2023
Back of House Coordinator
Crumbl Cookies
06.2022 - 07.2023
Kitchen Crew Member
Imo's Pizza
08.2020 - 03.2022
Courtesy Clerk
Dierbergs Markets
05.2018 - 07.2020
High School Diploma -
Lindbergh High School
No Degree - Environmental Studies
Saint Louis University
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