Ethan Coleman
Sussex,NJ
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Friendlys Ice Cream
11.2023 - 07.2024
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Assistant General Manager
Chick-fil-A
07.2024 - Current
- Handled cash accurately and prepared deposits.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Shift Manager
Friendlys Ice Cream
04.2023 - 11.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Mover / Lead
R&H Moving
05.2017 - 08.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 2000 lbs.
- Increased repeat business through professional interactions and top-notch service for all clients.
Education
High School Diploma -
Brookside
07-2021
Skills
- Accurate money handling
- Budget control
- Employee relations
- Employee scheduling
- Food safety and sanitation
- Inventory control
- Staff management
- Strong communication skills
- Time management
- Team leadership expertise
Timeline
Assistant General Manager
Chick-fil-A
07.2024 - Current
Assistant General Manager
Friendlys Ice Cream
11.2023 - 07.2024
Shift Manager
Friendlys Ice Cream
04.2023 - 11.2023
Mover / Lead
R&H Moving
05.2017 - 08.2024
High School Diploma -
Brookside
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