Ethan Cook

Same as listed before in job detail

Same as before in prior sales job

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
• Delivered high-quality service by addressing customer concerns promptly and professionally.
• Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
• Completed registration paperwork and sales documentation.
• Improved the overall buying experience for each client by offering attentive support during test drives.