Ethan Craig
Athens,AL
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
6
6
years of professional experience
Work History
Sales Associate
A & L Lawn Care
Athens, AL
01.2018 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Sales
Mercedes Benz
Huntsville, AL
02.2021 - 12.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Provided excellent customer service to clients in person and over the phone.
- Help customer set up vehicle and understanding the tech side of the vehicle
- Met with customers to offer assistance with selecting the Perfect Vehicle and completing purchases.
Crew Member
McDonald's
Madison, AL
10.2021 - 05.2023
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Calhoun Community College
Decatur, ALSkills
- Client Account Management
- Sales Development
- Contract Preparation
- Promotional support
- Order Processing
- Customer Needs Assessment
- Upselling
- Business Development
- Payment Processing
- Listening Skills
References
References available upon request.
Timeline
Crew Member
McDonald's
10.2021 - 05.2023
Sales
Mercedes Benz
02.2021 - 12.2023
Sales Associate
A & L Lawn Care
01.2018 - Current
High School Diploma -
Calhoun Community College