Customer service professional with a strong track record of consistently meeting customer needs. Experienced in working seamlessly as part of a team, whether collaborating with servers or food line workers.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Jimmy John's
Hudsonville, MI
05.2023 - 08.2024
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Server
The Derby Tavern
Jamestown, MI
08.2022 - 05.2023
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Grocery Stocker
Meijer
Hudsonville, MI
11.2021 - 06.2022
Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Assisted customers in locating desired items within the store.
Sandwich Artist
SUBWAY®Restaurants
Hudsonville, MI
02.2021 - 11.2021
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Operated cash registers to process payments from customers.
Maintained cleanliness of work area throughout shift.
Education
Bachelor of Science - Nursing
Saginaw Valley State University
Bay City, MI
12-2026
High School Diploma -
Hudsonville High School
Hudsonville, MI
05-2023
Skills
Customer service
Customer acquisition
Safety awareness
Order delivery practices
Delivery logging
Food handling
Accomplishments
President's Scholar at Saginaw Valley State University (2023, 2024)
Alpha Beta Award from Hudsonville High School (2023)- awarded to the best overall senior in the school: the senior who embodies integrity, morality, hard work, kindness, and service, both in and out of school.
Eagle of Excellence Award (2021)- students were chosen for demonstrating quality character traits inside and outside of the classroom and for their academic efforts.
Affiliations
Student Council Vice President (2022-2023)
Member of the National Honor Society (2021-2023)
Mentor for a misbehaved elementary student for two years (2022-2023)
Student leader for Young Life (2022-2023)
Volunteer in the child services center at church (2018-2023)