Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Gilbert

Lubbock,TX

Summary

Dynamic sales associate with proven expertise at Bass Pro Shops, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through tailored product recommendations and effective problem-solving. Reliable team player with strong time management skills, committed to achieving sales goals and maintaining high service standards.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bass Pro Shops
Lubbock Texas
11.2025 - Current
  • Engaged customers to understand needs and provide tailored product recommendations.
  • Maintained product displays and inventory organization to enhance shopping experience.
  • Assisted in processing sales transactions accurately and efficiently at register.
  • Collaborated with team members to achieve store sales goals and maintain high service standards.
  • Educated customers on product features, benefits, and usage to drive informed purchasing decisions.
  • Conducted regular inventory checks to ensure stock availability and minimize discrepancies.
  • Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
  • Participated in training sessions to improve product knowledge and customer service skills.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Apprentice Electrician

Voltec
Lubbock
07.2025 - 11.2025
  • Assisted in installation and maintenance of electrical systems under supervision.
  • Learned safety protocols and proper use of tools for electrical work.
  • Supported senior electricians with troubleshooting and repairs on various projects.
  • Maintained inventory of tools and materials to ensure efficient workflow.
  • Gained experience in wiring, circuit installations, and residential electrical setups.
  • Followed blueprints and technical diagrams to execute electrical tasks accurately.
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Understood and used proper tools and equipment to install and maintain electrical systems.

Concrete Finisher

Avilas Concrete
Castle Dale, UT
05.2024 - 08.2024
  • Prepared and leveled surfaces for concrete pouring using screeds and floats.
  • Applied finishing techniques including troweling and brooming to achieve desired surface texture.
  • Collaborated with team members to ensure timely project completion while maintaining quality standards.
  • Operated concrete mixing equipment to produce consistent mixtures in compliance with specifications.
  • Maintained safe work environment by adhering to safety protocols and utilizing personal protective equipment.
  • Assisted in training new staff on proper concrete finishing techniques and equipment operation.
  • Monitored weather conditions to adjust pouring schedules, ensuring optimal curing conditions for concrete sets.
  • Set wood and other forming materials to prepare for concrete pours.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Demolished and repaired old concrete surfaces.
  • Mixed, spread, and patched concrete to specifications.
  • Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Shoveled materials such as dirt, gravel, and asphalt.

Cashier

Buffalo Wild Wings
Amarillo, TX
03.2025 - 08.2025

I worked with customer made sure they got there call in orders. Made sure they also had the right food when they called in

Education

High School Diploma -

North Heights High School
Amarillo, TX
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Reliable and punctual
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Store opening and closing

Timeline

Sales Associate

Bass Pro Shops
11.2025 - Current

Apprentice Electrician

Voltec
07.2025 - 11.2025

Cashier

Buffalo Wild Wings
03.2025 - 08.2025

Concrete Finisher

Avilas Concrete
05.2024 - 08.2024

High School Diploma -

North Heights High School