Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Haley

Spring,TX

Summary

Seasoned Pool Operations Manager equipped with comprehensive knowledge in maintaining pool operations, ensuring safety protocols, and managing staff. Strengths include strong leadership, effective communication skills, and the ability to troubleshoot technical issues related to pool equipment. Previous roles involved enhancing operational efficiency, implementing training programs for staff development, improving customer satisfaction levels, and facilitating routine maintenance checks.

Overview

9
9
years of professional experience

Work History

General Manager

Patten Pool Repair
Spring, TX
05.2022 - 08.2024
  • Installed new pool equipment, including pumps, filters, heaters, and automated chemical feeders.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Estimated cost of labor and materials for projects and communicated value to clients. Documented work performed for accurate billing and follow-up support.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Kept records of parts and equipment used in projects to update inventory.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Identified and fixed leaks in pool structures and plumbing.
  • Conducted training sessions for junior pool technicians on maintenance techniques and customer service.
  • Educated pool owners on proper pool maintenance practices and safety protocols.
  • Developed and maintained positive relationships with clients, ensuring high satisfaction with pool services.
  • Inspected pool equipment such as pumps, filters, and heaters for proper operation and signs of wear and made necessary repairs.
  • Maintained expert knowledge of in-ground residential, educational, and commercial pools to optimize customer service.
  • Pentair, Jandy, Hayward

Repair Technician

Smart Pool Services - Pool Knights
Spring
01.2022 - 05.2022
  • Completed field repairs using good assessment, troubleshooting, and diagnostics abilities
  • Restored function and performance with common and advanced repair actions, including lubricating parts and replacing components
  • Disassembled, cleaned, and troubleshot equipment problems
  • Documented inspections with written reports and photographs
  • Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems.

Warehouse Manager

Pentair
Houston
02.2021 - 12.2021
  • Supervised and trained warehouse team with focus on warehouse safety and compliance with regulations
  • Directed warehouse order selection, packaging, truck loading, and product replenishment
  • Coordinated smooth distribution and allocation of inventory to meet distribution demands
  • Optimized warehouse space to maintained organized inventory
  • Analyzed current workflow processes and implemented adjustments to increase productivity.

Service Manager

Beyond Blue Pools
Conroe
08.2019 - 09.2020
  • Performed pool inspections and scheduled or performed (non RAIL) necessary repairs
  • Handled all customer calls/emails regarding new service and/or complaints in a timely manner
  • Responsible for initial maintenance on severely under serviced pools
  • Scheduled and/or performed vehicle maintenance on a fleet of ten service vehicles
  • Ordering of company supplies and appropriate distribution for necessary work load
  • Responsible for maintenance on all pool cleaning equipment
  • Organized and assigned technician service routes
  • Developed team via hiring and training process
  • Created employee schedule and payroll approval.

Inventory Specialist

GCR
Houston
07.2016 - 07.2019
  • Kept inventory records updated and prepared standard reports for management review
  • Coordinated periodic cycle counts to maintain inventory accuracy
  • Operated and maintained forklifts in alignment with safety requirements
  • Developed and updated inventory documentation, discrepancy reports, and cycle-count records
  • Unloaded incoming shipments and prepared outgoing shipments for safe transport
  • Reconciled physical counts with digital records and resolved discrepancies
  • Kept supplies organized and ready for shipping and receiving needs
  • Checked goods received against purchase orders or invoices.

Diesel Technician

Loves Travel Stop
Houston
08.2015 - 06.2016
  • Managed regular upkeep on vehicles, including tire changes, brake updates, and greasing work
  • Collected and disposed of used or defective components, including helping with warranty claims on specific parts
  • Completed quality repairs and maintenance on heavy truck and diesel engines according to manufacturer-designed procedures
  • Handled comprehensive preventive maintenance needs on company equipment
  • Kept clean and safe work areas with regular attention to shop housekeeping needs
  • Met demands of busy diesel repair shop by partnering well with team members and completing quick work
  • Documented parts used and labor hours of each job.

Education

High School Diploma -

North Shore Senior High
Houston, Tx

Skills

  • Scheduling
  • Time management
  • Task prioritization
  • Analytical thinking
  • Coordination
  • Preventive And Reparative Maintenance
  • Mechanical Aptitude
  • Power Tool Proficiency

Timeline

General Manager

Patten Pool Repair
05.2022 - 08.2024

Repair Technician

Smart Pool Services - Pool Knights
01.2022 - 05.2022

Warehouse Manager

Pentair
02.2021 - 12.2021

Service Manager

Beyond Blue Pools
08.2019 - 09.2020

Inventory Specialist

GCR
07.2016 - 07.2019

Diesel Technician

Loves Travel Stop
08.2015 - 06.2016

High School Diploma -

North Shore Senior High

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Ethan Haley