Ethan Hobbs
Murray,KY
Summary
Accomplished Shift Leader at Culver's Restaurant, adept in Customer Service Management and Team Leadership, significantly enhanced operational efficiency and customer satisfaction. Excelled in enforcing policies, training staff, and resolving complaints with a positive attitude, demonstrating a proven track record of results beyond expectations.
Overview
3
3
years of professional experience
Work History
Shift Leader
Culver's Restaurant
02.2022 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Murray High School
Murray Kentucky05.2025
Skills
- Customer Service Management
- Production Reporting
- Production Scheduling
- Equipment Troubleshooting
- Team Leadership
- Positive Attitude
- Interpersonal Relations
Timeline
Shift Leader
Culver's Restaurant
02.2022 - Current
High School Diploma -
Murray High School
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