Ethan Jaramillo
Albuquerque,NM
Summary
Results-driven professional with experience in pharmacy and healthcare settings, skilled in effective communication and patient assistance. Committed to maintaining FDA and HIPAA compliance while collaborating with teams to ensure seamless operations and exceptional patient experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreen's Pharmacy
Albuquerque, New Mexico
08.2024 - Current
- Processed prescriptions accurately and efficiently in fast-paced pharmacy environment.
- Supported pharmacists in medication preparation and inventory management to ensure optimal stock levels.
- Monitored prescription refill requests and updated patient records promptly.
- Collaborated with healthcare professionals to ensure patient safety and care quality.
- Provided customers with medication education and addressed inquiries to enhance understanding and adherence.
- Handled customer transactions using point-of-sale systems seamlessly.
- Participated in training new technicians on pharmacy procedures and best practices.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Coordinated with insurance companies to process claims and resolve issues, facilitating timely payments.
Clerk Intern
High Desert Chiropractic
Albuquerque, New Mexico
09.2023 - 04.2024
- Assisted patients with scheduling appointments and managing front desk operations.
- Maintained patient records using electronic health record systems for accuracy and compliance.
- Prepared patient files and documentation for chiropractic treatments and consultations.
- Supported billing processes by verifying insurance information and collecting payments.
- Delivered friendly customer service, promptly addressing patient inquiries and concerns to enhance patient experience.
- Developed and maintained spreadsheets to effectively track financial data and support billing processes.
- Executed basic bookkeeping and banking transactions by accurately collecting, counting, and disbursing money.
- Operated Microsoft Word and Excel to create documents and manage data.
- Troubleshot office equipment, computer hardware and software issues.
Crew Team Member
McDonald's Restaurant
Albuquerque, New Mexico
03.2021 - 10.2023
- Trained new crew members on service protocols and operational procedures.
- Coordinated with team members to maintain efficient operations during peak hours.
- Prepared food items following safety and quality standards.
- Improved customer experience through positive interactions while taking orders.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Restocked supplies and monitored inventory levels throughout shifts.
- Contributed to team meetings focused on identifying workflow improvements and sharing feedback.
- Executed store opening and closing procedures.
Clerk Intern
Apollo Chiropractic
Albuquerque, New Mexico
08.2022 - 02.2023
- Assisted patients with scheduling appointments and managing front desk operations.
- Collaborated with staff to streamline office procedures, improving patient experience and satisfaction.
- Answered incoming calls, directed inquiries, and took messages.
- Communicated with customers and employees to clarify information and address inquiries promptly.
- Developed processes that enhanced workflow efficiency and reduced delays.
- Ensured compliance with company policies regarding filing procedures.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
Bachelor of Science - Exercise Science
University of New Mexico
Albuquerque, NM05-2028
High School Diploma -
La Cueva
Albuquerque, NM05-2024
Skills
- Attention to detail
- Team collaboration
- Scheduling and coordination
- Quality assurance and control
- FDA and HIPAA compliance
- Effective communication
Certification
Certified Pharmacy Technician - CPhT
Timeline
Certified Pharmacy Technician
Walgreen's Pharmacy
08.2024 - Current
Clerk Intern
High Desert Chiropractic
09.2023 - 04.2024
Clerk Intern
Apollo Chiropractic
08.2022 - 02.2023
Crew Team Member
McDonald's Restaurant
03.2021 - 10.2023
Bachelor of Science - Exercise Science
University of New Mexico
High School Diploma -
La Cueva