Ethan Jimenez
Elmwood Park,IL
Summary
Dedicated and customer-focused professional with a proven track record in delivering exceptional service and fostering positive relationships. Skilled in time management, prioritizing tasks, and ensuring high work efficiency in fast-paced environments. Committed to providing top-tier hospitality and consistently exceeding customer expectations. A team player who thrives in collaborative settings, dedicated to getting the job done with a positive attitude and a strong work ethic.
Overview
2
2
years of professional experience
Work History
Host
Dagostinos Pizza and Pub
River Grove, IL
09.2024 - Current
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Accepted payments from guests for dine-in and take-out foods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Balanced cash drawers at the end of each shift.
Lifeguard
Forest Park Aquatic Center
Forest Park, IL
05.2023 - Current
- Monitored pool area to ensure safety and prevent accidents.
- Maintained cleanliness and orderliness of the pool area to ensure a safe environment.
- Provided assistance to swimmers of varying skill levels.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Administered first aid and CPR as needed to assist injured individuals.
- Patrolled recreational areas before the general public arrived to identify potential safety hazards.
Education
High School Diploma -
Elmwood Park High School
Elmwood Park, IL01-2025
Skills
- Customer service
- Guest relations
- Positive attitude
- Active listening
- Attention to detail
- Teamwork
- Multitasking capacity
- Team building
- Goal setting
- Critical thinking
Timeline
Host
Dagostinos Pizza and Pub
09.2024 - Current
Lifeguard
Forest Park Aquatic Center
05.2023 - Current
High School Diploma -
Elmwood Park High School
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