Ethan Lazcano
Katy
Summary
Dynamic and results-oriented professional with extensive experience at Popeyes® Louisiana Kitchen, excelling in customer service and cash handling. Proven ability to foster positive relationships and ensure compliance with safety regulations, while efficiently managing point-of-sale operations. Recognized for adaptability and strong communication skills, consistently delivering exceptional service to enhance customer satisfaction. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Cashier
Popeyes® Louisana Kitchen
Katy
03.2024 - 09.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Jordan Highschool
Fulshear, TX05-2025
Skills
- Customer service
- Cash handling
- Point-of-sale operations
- Sales support
- Inventory management
- Product knowledge
- Team collaboration
- Verbal communication
- Adaptability and flexibility
- Basic mathematics
- Cleaning and sanitizing
Languages
English
Professional
Affiliations
- Baseball
- Making Music
- Watching Sports
Timeline
Cashier
Popeyes® Louisana Kitchen
03.2024 - 09.2024
High School Diploma -
Jordan Highschool
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