Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ethan Manno

Anaheim,CA

Summary

Recent college graduate with a B.S. in the Marine Biology concentration looking for an entry level job in the field of science or customer service. Through the enrollment of laboratory courses, I have acquired many skills used in field work and data collection. From years of working in a dining hall, my communication skills have excelled having been acknowledged for my hard work, personality, team work, and performance by my peers and higher-ups. Exceeded all expectations in my current work environment leaving residents asking for my service the following days.

Overview

6
6
years of professional experience

Work History

Fine-Dining Server Associate

Kisco Senior Services
07.2022 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Able to meet any and all expectations in the work environment
  • Waited many tables at a time with the greatest experience I could provide by taking drink, lunch, dinner, and dessert orders
  • Experienced with POS systems to place orders, manage bills and handle complimentary items
  • Bussed and reset tables to exceed dining room standards on sanitation
  • Handle tense and high pressure work environments with composure and professionality
  • Great at working in a team oriented environment and am well known for my performance working with peers and providing excellent service to customers

Event Associate

Activated Events
03.2019 - 09.2021
  • Able to organize a setup for large scale events such as concerts or drive-in movie
  • Able bodied helping with the set up, loading/unloading large loads, and helping prepare for large events
  • Experienced bar back at these events dealing with alcohol stocks across the venue bars
  • Guided guest into correct spots during drive-in cinemas
  • Experience in stocking, ID checks, safety measures, and great hospitality

Education

Bachelor of Science - Marine Biology

California State University Fullerton
Fullerton, California
12.2024

Skills

  • High-Volume Dining
  • Billing and Payment processing
  • Order Accuracy
  • Station Preparation
  • Dining Customer Service
  • Great Hospitality
  • Teamwork
  • Table Bussing
  • Dining room cleaning and Upkeep
  • Strong communication skills
  • Exceptional customer service
  • Data collection and entry
  • Marine lab field work skills

Personal Information

Date of Birth: 06/29/00

Timeline

Fine-Dining Server Associate

Kisco Senior Services
07.2022 - Current

Event Associate

Activated Events
03.2019 - 09.2021

Bachelor of Science - Marine Biology

California State University Fullerton
Ethan Manno