Ethan Moore
Marketing Specialist
Springfield,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Catering Manager
Hy-Vee
Springfield, MO
12.2023 - Current
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Organized staff scheduling and trained new employees on food safety practices.
- Created marketing campaigns for catering services and monitored their effectiveness.
- Collaborated with chefs to develop menus for special events, corporate functions, weddings.
- Maintained accurate records of orders and deliveries for catering services.
- Monitored budgets for catering services and implemented cost-saving measures when necessary.
Operation Specialist
Ansira
Saint Louis, MO
03.2023 - Current
- Boosted customer experiences by delivering superior customer service, and issue resolution
- Collected, arranged and input information into database system
- Gathered, organized and input information into digital database
- Generated reports detailing findings and recommendations
- Reviewed over 50+ advertisements a day to closely review that they qualify for compliance
Sales Development Representative
Abstrakt Marketing
Saint Louis, MO
01.2023 - 02.2023
- Built and managed accurate sales pipeline to maintain high volume of activity
- Won new business by articulating full value of company's capabilities to prospects
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs
- Placed over 135+ calls a day to reach goals
- Set 2+ appointments a day to help customers sales
Marketing and Advertising Specialist Intern
Fyre Lake Winery And Event Center
Cadet, MO
05.2022 - 01.2023
- Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts
- Created customized marketing materials to increase product awareness
- Identified appropriate marketing channels and target customers for campaigns
- Coordinated with social media, public relations and other teams to execute product introductions
- Increased customer engagement by 30%
- Posted to social media channels 5+ times a week with new fresh content
Technology Monitor
Missouri State University
Springfield, MO
09.2018 - 01.2023
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes
- Used ticketing systems to manage and process support actions and requests
- Built and refined powerful machine learning models that automated decisions, prioritized work and changed behavior of products in real time
Education
Bachelor of Science - Marketing
Missouri State University
12.2022
Skills
- Management of Personnel Resources
- Social Perceptiveness
- Group Policy
- Microsoft Excel
- Microsoft Word
- Critical Thinking
- Excellent Verbal Communication Skills
- Complex Problem-Solving
- Catering consultation
- Event planning proficiency
- Staff Supervision
- Marketing initiatives
Additional Information
Started doing photography and photography editing during my time at Fyre Lake Winery. It also became a hobby for my outdoor adventures.
References
References available upon request.
Timeline
Catering Manager
Hy-Vee
12.2023 - Current
Operation Specialist
Ansira
03.2023 - Current
Sales Development Representative
Abstrakt Marketing
01.2023 - 02.2023
Marketing and Advertising Specialist Intern
Fyre Lake Winery And Event Center
05.2022 - 01.2023
Technology Monitor
Missouri State University
09.2018 - 01.2023
Bachelor of Science - Marketing
Missouri State University
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