Dynamic professional with a solid background in customer service and sports coaching. Proven ability to resolve conflicts and enhance team dynamics, ready to apply expertise to drive performance improvements and foster a positive environment.
Overview
4
4
years of professional experience
Work History
Server
Maciano's Pizza & Pastaria
Rockford , IL
08.2023 - 01.2026
Provided excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining areas and utensils.
Assisted in training new staff on restaurant procedures.
Handled customer inquiries and resolved issues promptly and professionally.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Youth Baseball Umpire
Volunteer Work
Rockford, Illinois
05.2024 - 08.2025
Officiated youth baseball games ensuring fair play and rule adherence.
Communicated decisions clearly to players, coaches, and spectators during games.
Maintained composure in high-pressure situations while managing game flow.
Collaborated with coaches to resolve disputes and clarify rules effectively.
Demonstrated knowledge of baseball rules through consistent application during officiating.
Baseball Coach
Rockford Baseball Academy
Rockford, Illinois
03.2024 - 08.2025
Developed training programs to enhance player skills and performance.
Organized team practices focusing on strategy and game preparation.
Instructed players on techniques for pitching, hitting, and fielding.
Provided one-on-one coaching on unique requirements of each position.
Student Volunteer
Rockford Fire Department
Rockford, Illinois
08.2021 - 05.2025
Collaborated with team members to ensure smooth execution of event schedules.
Provided assistance to event staff as needed throughout the duration of an event.
Supported vendors in setting up their booths before an event began and tearing down afterwards.
Provided support to event coordinators in the preparation of materials and supplies.