Ethan Naugle
Sparks,NV
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Big 5 Sporting Goods
10.2019 - 06.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
General Contractor Apprentice
Quality Built Construction
06.2013 - 09.2018
- Assisted in the installation of drywall, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
- Increased project efficiency by assisting in the preparation of construction sites, including clearing debris and setting up safety equipment.
- Gained valuable experience handling a wide range of construction equipment, including power tools, machinery, and specialty instruments under direct supervision from skilled professionals.
- Ensured accurate measurements and cuts while working closely with skilled tradespeople to complete carpentry tasks.
Education
GED -
West Valley College
SaratogaSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Power tool operation
- Safety procedures
- Hand tool usage
- Physical agility and coordination
Certification
- Real Estate School Completion - 2024
Timeline
Sales Associate
Big 5 Sporting Goods
10.2019 - 06.2024
General Contractor Apprentice
Quality Built Construction
06.2013 - 09.2018
GED -
West Valley College
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