Ethan Nave
Ocala,FL
Summary
- Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Darden Restaurants. Proven ability to enhance guest engagement and satisfaction through attentive service and effective problem resolution. Fast learner adept at cash handling and menu memorization, ensuring seamless dining experiences.
- Experienced with conducting various maintenance and repair tasks. Utilizes problem-solving skills to address and resolve issues efficiently. Track record of providing excellent customer service and ensuring job satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
08.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server, Delivery Driver
NYPD Pizza
10.2021 - 08.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Handyman
Handy J Handyman Services
10.2022 - 06.2023
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Customer Service Representative
Walgreens
04.2018 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Unloaded trucks and stocked store shelves.
Education
Associate of Science - Physical Therapy
College of Central Florida
Ocala, FL01-2026
GED -
Ged.com
Online11-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Punctual and reliable
- Menu memorization
- Hard Working
- Fast Learner
Timeline
Server
Darden Restaurants, Olive Garden
08.2023 - 03.2025
Handyman
Handy J Handyman Services
10.2022 - 06.2023
Server, Delivery Driver
NYPD Pizza
10.2021 - 08.2023
Customer Service Representative
Walgreens
04.2018 - 03.2020
Associate of Science - Physical Therapy
College of Central Florida
GED -
Ged.com
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