Ethan Pillard
Greeley,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Service Advisor
Fowler Kia of Windsor
1111 Southgate Drive, Windsor, CO 80550
10.2025 - 07.2026
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated appointments and managed service schedules to optimize workflow.
- Maintained detailed records of customer interactions and service history for follow-up purposes.
- Educated customers on vehicle maintenance, enhancing their understanding of service needs.
- Assisted technicians in diagnosing vehicle problems, ensuring accurate service recommendations.
Service Technician
Les Schwab Tires
7005 W 10th St, Greeley, CO 80634
10.2019 - 09.2025
- Diagnosed and repaired tire issues, ensuring customer safety and satisfaction.
- Executed routine maintenance on vehicles using specialized tools and equipment.
- Conducted thorough inspections to identify potential vehicle problems before they escalated.
- Trained junior technicians on best practices for tire installation and repair processes.
- Streamlined workflow processes to enhance operational efficiency in service delivery.
- Collaborated with team members to improve service turnaround times and customer experience.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Roofing Salesperson
Severe Weather Roofing
3307 S College Ave Ste 220, Fort Collins, CO 80525
05.2019 - 07.2019
- Conducted thorough site assessments to determine roofing needs and recommend appropriate materials.
- Developed customer relationships through effective communication and tailored roofing solutions.
- Created detailed proposals outlining project scope, timelines, and pricing for clients.
- Collaborated with installation teams to ensure adherence to safety standards and quality control measures.
Education
High School Diploma -
Gap
6200 W 20th St, Greeley, CO 80634Skills
- Vehicle assessment
- Service estimates
- Price quoting
- Vehicle inspections
- Service recommendations
- Service recommendations
- Multitasking
- Pricing proposals
Timeline
Service Advisor
Fowler Kia of Windsor
10.2025 - 07.2026
Service Technician
Les Schwab Tires
10.2019 - 09.2025
Roofing Salesperson
Severe Weather Roofing
05.2019 - 07.2019
High School Diploma -
Gap