Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Ethan Sanfilippo

General Manager/Artist
Belleville,MI

Summary

Customer-Oriented General Manager experienced in driving revenue growth and margin expansion. Delivered successful outcomes through adaptability and strategic planning in high-pressure environments. Focused on leveraging interpersonal skills and effective time management to tackle professional challenges.

Overview

10
10
years of professional experience

Work History

General Manager

Cottage Inn Pizza
09.2021 - Current
  • Took charge of shifts, trained new employees, opened and closed the store, completed manager duties including making food purchases for the store and making the schedule, cooked orders, and delivered orders.
  • Led operational strategies to optimize food preparation processes, enhancing service efficiency and customer satisfaction.
  • Managed staff training programs to improve employee performance and reduce turnover rates in high-demand periods.
  • Developed and implemented promotional campaigns that increased customer engagement and boosted sales during peak seasons.
  • Oversaw inventory management systems, ensuring product availability and minimizing waste through precise forecasting.

Intern

TMP Architecture
07.2017 - 07.2019
  • Performed clerical tasks, maintained printers and other office machines, scanned/shipped/delivered drawings, worked with architects on projects in AutoCad and Revit, finalized drawings and models for bulletins and bid packages, organized drawings/maintained the building.
  • Developed design concepts and presentations for client projects, enhancing visual communication and understanding.
  • Collaborated with cross-functional teams to optimize design workflows, improving project turnaround times.
  • Created detailed architectural drawings and specifications using industry-standard software, ensuring project accuracy.
  • Assisted in conducting site visits to evaluate project feasibility and gather information for design development.
  • Supported senior designers in project management tasks, fostering a collaborative team environment.
  • Maintained organized project files and resources, contributing to improved team efficiency and resource accessibility.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Help Desk Associate

Lawrence Technological University
09.2016 - 04.2017
  • Worked as a help desk technician fixing printers, working with students/clients; and formatting/maintaining/cleaning student and staff computers.
  • Resolved technical issues, improving user experience and reducing downtime.
  • Managed system updates and installations, ensuring optimal functionality and security compliance.
  • Coordinated system updates and installations to maintain functionality and ensure security compliance.
  • Worked as a help desk technician fixing printers, working with students/clients, and formatting/maintaining/cleaning student and staff computers.

Education

Some College (No Degree) - Information Technology

University of Michigan, Dearborn
Dearborn, MI
05-2021

Some College (No Degree) - Architectural Engineering

Lawrence Technological University
Southfield, MI
05-2019

Skills

Kitchen management

Food preparation and safety

Inventory Management

Employee training

Equipment maintenance

Interests

  • Exploring various forms of art, such as graphic design, graffiti, and pattern art, to nurture creativity and personal growth
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Graphic Design

Timeline

General Manager

Cottage Inn Pizza
09.2021 - Current

Intern

TMP Architecture
07.2017 - 07.2019

Help Desk Associate

Lawrence Technological University
09.2016 - 04.2017

Some College (No Degree) - Information Technology

University of Michigan, Dearborn

Some College (No Degree) - Architectural Engineering

Lawrence Technological University
Ethan SanfilippoGeneral Manager/Artist