Ethan Spikes
Baton Rouge,LA
Summary
Proven server at Olive Garden, adept in upselling and enhancing customer satisfaction through exceptional service and memory retention. Skilled in cash handling and maintaining order accuracy, contributing to efficient operations and positive guest experiences. Demonstrates a strong work ethic and guest engagement, ensuring high-quality service even during peak times.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
02.2024 - 08.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Cracker Barrel
02.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma - Political Science And Government
LSU
Baton Rouge, LASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Menu Memorization
- Order Accuracy
Timeline
Server
Olive Garden
02.2024 - 08.2024
Server
Cracker Barrel
02.2022 - 01.2024
High School Diploma - Political Science And Government
LSU
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Dayana DavalosDayana Davalos
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Angellite ClydeAngellite Clyde
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants
Triston BrownTriston Brown
2nd Lieutenant at 141st Field Artillery Regiment2nd Lieutenant at 141st Field Artillery Regiment