Ethan Thornton
Slidell,LA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Honda of Covington
08.2021 - 01.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Developed strong rapport with customers and created positive impression of business.
- Cold called approximately 30-50 customers per day
Manager
Unity Motors
06.2018 - 08.2021
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Education
Bachelor of Science - Chemical Engineering
The University of Alabama
Tuscaloosa, AL05.2027
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Online Marketing
- Customer Service
- Complex Problem-Solving
Timeline
Sales Consultant
Honda of Covington
08.2021 - 01.2023
Manager
Unity Motors
06.2018 - 08.2021
Bachelor of Science - Chemical Engineering
The University of Alabama
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