Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Tylor

Prairie Grove,AR

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Service Specialist

O'Reilly Auto Parts
11.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and expert product knowledge.
  • Streamlined inventory management for improved product availability and reduced waste.
  • Collaborated with team members to achieve sales targets consistently and efficiently.
  • Developed strong relationships with customers, fostering loyalty and repeat business.
  • Handled customer inquiries, resolving issues promptly and professionally.
  • Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
  • Served as a knowledgeable resource for both customers and coworkers, sharing expertise regarding products and services offered within the store environment.
  • Managed returns process efficiently by adhering to store policies while ensuring customer satisfaction in all cases of merchandise exchange or refund requests.
  • Contributed to positive teamwork dynamics by pitching in whenever needed, supporting colleagues during busy periods or staff shortages.
  • Delivered prompt assistance at check-out stations during high-volume shopping times, reducing wait time for customers seeking finalizing purchases.

Deli Associate

Harps Foods
03.2021 - 08.2021
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.

Associate

Walmart
05.2019 - 01.2021
  • Maintained a clean and visually appealing dairy section, resulting in increased customer satisfaction.
  • Worked closely with team members to ensure efficient stocking and replenishment of dairy products.
  • Assisted Dairy Manager with orders to meet dairy department needs based on past and projected sales.

Team Member

Tractor Supply Company
04.2018 - 04.2019
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Boosted sales with effective product recommendations based on customer needs and preferences.

Education

High School Diploma -

Prairie Grove High School
Prairie Grove, AR
05.2017

Skills

  • Store maintenance
  • Adaptive Learning
  • POS System Operation
  • Brand representation
  • Sales proficiency
  • Good communication skills
  • Cash Handling Accuracy
  • Telephone Etiquette
  • Empathy and patience
  • Customer Engagement
  • Returns processing
  • Goal-oriented mindset

Certification

  • Certified Parts Professional
  • Licensed Forklift operator

Timeline

Retail Service Specialist

O'Reilly Auto Parts
11.2022 - Current

Deli Associate

Harps Foods
03.2021 - 08.2021

Associate

Walmart
05.2019 - 01.2021

Team Member

Tractor Supply Company
04.2018 - 04.2019

High School Diploma -

Prairie Grove High School

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Ethan Tylor