Ethan Valerdi
Orlando
Summary
Detail-oriented recent graduate with a Bachelor of Science in Health Sciences and three years of experience in high-volume patient-facing environments. Expertise in managing operations and leading teams to deliver exceptional client service. Committed to leveraging strong communication, organization, and problem-solving skills to improve patient care and clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
Orlando
06.2023 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer interaction.
- Managed inventory levels, ordering supplies to maintain smooth operations.
- Resolved customer complaints promptly, ensuring positive experiences at the store.
Barista
Starbucks
Orlando
03.2023 - 06.2025
- Crafted and served high-quality coffee beverages, enhancing customer experience.
- Guided customers in menu selection and product recommendations, boosting satisfaction.
- Operated espresso machines and other brewing equipment efficiently.
- Ensured cleanliness and organization of café, fostering a welcoming environment.
- Handled cash transactions and processed payments accurately.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL07-2025
Skills
- Inventory management
- Employee training
- Team building
- Conflict resolution
- Effective communication
- Time management
- Customer service
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Florida DBPR Sales Associate Real Estate License
Timeline
Supervisor
Starbucks
06.2023 - Current
Barista
Starbucks
03.2023 - 06.2025
Bachelor of Science - Health Sciences
University of Central Florida