Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Villalobos

Jersey City,NJ

Summary

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction. Hardworking Senior Sales Associate successful at cultivating and deepening relationships to build loyal account base. Leverages strong planning, problem-solving and customer service skills to achieve demanding sales objectives.

Overview

5
5
years of professional experience

Work History

Senior Sales Associate

Lovesac
10.2021 - Current
  • Ensured showroom and furniture were meticulously presented daily, creating inviting atmosphere for customers
  • Skillfully managed daily transactions, which often involved significant sums of money
  • Expertly showcased new products to customers, offering insightful demonstrations of modular sectionals and promptly addressing inquiries
  • Cultivated lasting customer relationships by proactively reaching out to gauge satisfaction with service, delivery, and products
  • Provided personalized configuration and custom quotes to each customer via email
  • Generated excel and word documents needed for sales, promotions and marketing
  • Traveled for event based promotions and management such as Time Square teleprompt event
  • Responsibly managed store openings and closings as per business schedule with lock and key.

Shift Supervisor

Insomnia Cookies
07.2021 - 10.2021
  • Effectively handled high volume of customer traffic and orders, consistently delivering top-notch customer service
  • Accurately organized and prepared incoming orders with precision, catering to individual customer preferences
  • Managed equitable distribution of tips among team members
  • Strategically assigned employee roles on floor and provided clear instructions to ensure smooth daily operations
  • Meticulously completed essential paperwork, including order finalization, bank deposits, and daily revenue reconciliation.
  • Delivered successful training to more than 2 employees during tenure, educating on successful work processes and productivity strategies

Shift Supervisor

Starbucks Coffee Company
03.2019 - 08.2020
  • Oversaw store opening and closing procedures, ensuring seamless transition for morning and evening business
  • Successfully managed high volume of clientele and executed hundreds of complex and customized orders
  • Demonstrated strong attention to detail in daily food preparation, including meticulous arrangement of condiments and liquids for next day's service
  • Maintained friendly and exceptional customer relations while delivering outstanding customer service.

Education

High School Diploma -

Hoboken High School
Hoboken, NJ
06.2018

Skills

    • Market Trends Knowledge

Timeline

Senior Sales Associate

Lovesac
10.2021 - Current

Shift Supervisor

Insomnia Cookies
07.2021 - 10.2021

Shift Supervisor

Starbucks Coffee Company
03.2019 - 08.2020

High School Diploma -

Hoboken High School

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Ethan Villalobos