Ethan Grapatin
Milwaukee
Summary
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
8
8
years of professional experience
Work History
Account Executive
Mid-City Sales
Hartland, WI
09.2025 - Current
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- 98% of customers returned for orders.
- Analyzed market data to identify new business opportunities and competitive threats.
- Developed customized sales strategies aligned with client needs and market trends.
- Cold called businesses in person and virtually.
- Mentored junior sales staff, providing training on best practices and effective sales techniques.
- Led negotiations for major contracts, ensuring alignment with company objectives and client expectations.
Assistant General Manager
Cedar Creek Outdoors
Cedarburg, WI
02.2024 - 09.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Marketing Assistant
Wheel & Sprocket
Milwaukee, WI
10.2022 - 02.2024
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Events Director
Wheel & Sprocket
Milwaukee, WI
07.2020 - 02.2024
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Aided in the marketing and communication of events
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Assistant Manger
Mo's Irish Pub
Milwaukee, WI
01.2018 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
Marketing And Supply Chain Operations
University of Wisconsin Milwaukee
Milwaukee, WIHigh School Diploma -
Cedarburg High School
Cedarburg, WI06-2016
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Training and development background
- Customer Relationship Management (CRM)
- Google Drive
- Marketing initiatives
- Teamwork and Collaboration
- Customer Service
- Conversationally Fluent in Spanish
Languages
Spanish
Professional Working
Timeline
Account Executive
Mid-City Sales
09.2025 - Current
Assistant General Manager
Cedar Creek Outdoors
02.2024 - 09.2025
Marketing Assistant
Wheel & Sprocket
10.2022 - 02.2024
Events Director
Wheel & Sprocket
07.2020 - 02.2024
Assistant Manger
Mo's Irish Pub
01.2018 - 07.2020
High School Diploma -
Cedarburg High School
Marketing And Supply Chain Operations
University of Wisconsin Milwaukee