Etta Carrigan
Cheyenne ,WY
Summary
Accomplished Medical Receptionist with a proven track record at Neuromedical, adept in appointment management and fostering patient relations. Excelled in maintaining HIPAA compliance and enhancing office efficiency. Demonstrated expertise in medical billing and a commitment to delivering exceptional patient service, significantly improving patient satisfaction.
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Neuromedical
06.2022 - 06.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Secretary
Arnot Ogden Medical Center
04.2008 - 06.2023
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Education
GED -
Horseheads High
Horseheads, NY1970
Skills
- Appointment management
- Payment Collection
- Reminder calls
- Medical Billing
- HIPAA Guidelines
Timeline
Medical Receptionist
Neuromedical
06.2022 - 06.2023
Medical Secretary
Arnot Ogden Medical Center
04.2008 - 06.2023
GED -
Horseheads High
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