Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eugene Littleton

Sparks

Summary

Experienced with retail operations, including merchandising and inventory management. Utilizes effective team leadership to drive sales and improve customer experiences. Track record of implementing efficient processes that boost store performance.

Overview

14
14
years of professional experience

Work History

Retail Manager

Main Building Supply
01.2016 - 07.2025
  • Developed staff schedules, balancing labor costs with service demands to maximize operational efficiency.
  • Coordinated training programs for new employees, accelerating onboarding processes and skill development.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Production Worker

Buchla Electronic Musical Instruments
02.2015 - 06.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
  • Reduced order processing time with accurate picking, packing, and shipping of products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
  • Maintained strong communication with supervisors and coworkers to address any concerns or issues that arose, promoting a collaborative work atmosphere.
  • Increased warehouse efficiency by optimizing storage organization and implementing effective inventory management.
  • Completed orders within tight deadlines while adhering to company standards for accuracy and precision in all tasks performed.
  • Improved team performance through cross-training in multiple warehouse functions for greater flexibility and versatility.
  • Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.

Installer Service Specialist

Direct TV
03.2013 - 11.2014
  • Installed, maintained, and repaired various systems to ensure optimal functionality.
  • Collaborated with team members to troubleshoot and resolve service issues effectively.
  • Trained junior staff on installation techniques and safety protocols to enhance team performance.
  • Implemented process improvements that streamlined workflow and reduced service time.
  • Assisted customers in understanding product features, enhancing user satisfaction and loyalty.
  • Supported team members in resolving complex technical issues encountered during installations or repairs.
  • Contributed to a positive working environment by actively participating in team meetings, sharing ideas, and providing constructive feedback on projects.

Department Manager

Home Depot
08.2011 - 03.2013
  • Led departmental operations to optimize workflow efficiency and improve service delivery.
  • Mentored team members, fostering professional development and enhancing overall team performance.
  • Collaborated with cross-functional teams to enhance communication and project coordination across departments.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Education

GED -

Carson High School

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem Solving
  • Teamwork
  • Customer service
  • Store operations
  • Process and procedure development
  • Operations management

Timeline

Retail Manager

Main Building Supply
01.2016 - 07.2025

Production Worker

Buchla Electronic Musical Instruments
02.2015 - 06.2016

Installer Service Specialist

Direct TV
03.2013 - 11.2014

Department Manager

Home Depot
08.2011 - 03.2013

GED -

Carson High School

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