Eugene Odom

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Determined appropriate hair treatments based on conditions and textures.
• Mixed pigments and used proper techniques to achieve desired color.
• Maintained clean and organized work station, complying with health and safety standards.
• Developed loyalty program, encouraging repeat visits and fostering strong client base.
• Educated clients on proper hair care and recommended products suited to their hair type.
• Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
• Customized hair color formulations to create unique looks and enhance client's appearance.
• Answered phone calls and emails to schedule client appointments.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Maintained regular client list and successfully handled walk-in customers.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Used social media platforms to promote salon and services.
• Styled hair, makeup and nails for customers for special events and occasions.
• Demonstrated thorough knowledge of all salon products and services.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Greeted and assisted customers in a friendly, professional manner to ensure and outstanding shopping experience

• Demonstrated knowledge of beauty products, including hair care, skincare, make-up and also nail products to help customers make informed purchasing

• Provided excellent customer service, addressing inquiries, offering product recommendations and resolving customer service

• Provide excellent customer service, addressing inquiries, offering product recommendations, and resolving customer concerns.

• meet and exceed sales goals by promoting current promotions, new arrivals and in demand products

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Addressed customer needs and made product recommendations to increase sales.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Increased sales of promotional items by informing customers about current offers.