Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eugene Wong

San Francisco,California

Summary

Motivated Student Physical Therapist with good relationship-building, communication and multitasking abilities. Knowledgeable about applying evidence-based practices to rehabilitate patients. Detail-oriented and reliable with a hardworking nature.

Overview

2
2
years of professional experience

Work History

Server

Iggo Cafe
10.2019 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Education

Bachelor of Science - Kinesiology

San Francisco State University
San Francisco, CA
05.2025

High School Diploma -

Sunway
Malaysia
11.2018

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Cleanliness standards
  • Analytical Thinking
  • Specials Promotion and Upselling
  • Time management abilities
  • Team Collaboration
  • Workflow Coordination
  • Problem-solving abilities
  • Organizational Skills
  • High Energy and Stamina
  • Conflict and Complaint Resolution
  • Attention to Detail
  • Excellent Communication

Languages

Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Professional Working
English
Full Professional
Malay
Professional Working

Timeline

Server

Iggo Cafe
10.2019 - 12.2021

Bachelor of Science - Kinesiology

San Francisco State University

High School Diploma -

Sunway

Similar Profiles

CREATE PROFILE
Eugene Wong