Eugenia Day
Wheeling,WV
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server
Perkins Family Restaurant
Wheeling, WV
03.2015 - 04.2026
- Took accurate orders and communicated them to kitchen staff.
- Served food and beverages promptly to guests at tables.
- Managed cash register and processed payments efficiently.
- Maintained cleanliness of dining area and ensured proper table settings.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled guest inquiries and resolved issues professionally and swiftly.
- Collaborated with team members to ensure smooth service flow.
- Assisted in training new servers on restaurant procedures.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Welcomed guests at the entrance and offered menus to enhance their dining experience.
- Stayed informed about daily specials, new menu items, promotions.
Education
Ged
WvSkills
- Menu knowledge
- POS operation
- Cash management
- Order management
Timeline
Server
Perkins Family Restaurant
03.2015 - 04.2026
Ged