EUREKA COE
Oxon Hill,USA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
District of Columbia Public Schools
10.2024 - Current
- Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Creates newsletter with detailed calendars and other office updates.
- Completes forms, updates records such as enrollment and attendance, manages filing system, and completes other clerical tasks
- Proactively communicates with parents, students, and central office for the purpose of coordinating processes and resolving issues regarding enrollment or attendance
- Attends regularly scheduled trainings for enrollment and attendance
Security Officer
Allied Universal
03.2016 - 03.2020
- File and records management
- Surveillance(cctv)
- Safety and security
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Reported suspicious activities and persons to law enforcement.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Guard
Securpros Protective Services
09.2012 - 01.2016
- Monitored entrance and departure of employees and customers to guard against theft and maintain order of premises
- Called police in case of emergency, such as theft or presence of an unauthorized persons
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Security Officer
Code 3 Protective Services
02.2011 - 03.2012
- Monitored Security cameras and reported any suspicious activity
- Checked doors to make sure they were locked and secured
- Updated shift logs and produced daily reports to document security activities and specific incidents
- Checked and verified photo identification prior to granting facility access
- Wrote detailed reports of all security breaches and investigations
Administrative Assistant
Realty World, Columbia
09.2007 - 11.2008
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Cashier
Walmart
02.2007 - 08.2008
- Trained new employees
- Helped customers complete purchases, locate items, and join reward programs
- Upsold additional products and services to customers, increasing revenue
- Learned duties for various positions and provided backup at key times
- Processed refunds and exchanges in accordance with company policy
Education
Bachelor of Science - Business Administration
Benedict College
Columbia, SCSkills
- Data entry
- Customer Service
- Cash Operations
- Theft prevention training
- Conflict resolution techniques
- Superior customer service
- Document management
- Scanning and copying
- File and database management
Timeline
Administrative Assistant
District of Columbia Public Schools
10.2024 - Current
Security Officer
Allied Universal
03.2016 - 03.2020
Security Guard
Securpros Protective Services
09.2012 - 01.2016
Security Officer
Code 3 Protective Services
02.2011 - 03.2012
Administrative Assistant
Realty World, Columbia
09.2007 - 11.2008
Cashier
Walmart
02.2007 - 08.2008
Bachelor of Science - Business Administration
Benedict College
Similar Profiles
TAMEKA SCATESTAMEKA SCATES
Logistics Coordinator at DISTRICT OF COLUMBIA PUBLIC SCHOOLS, District Of ColumbiaLogistics Coordinator at DISTRICT OF COLUMBIA PUBLIC SCHOOLS, District Of Columbia
Jasmine SmithJasmine Smith
Paraprofessional Educator at District of Columbia Public SchoolsParaprofessional Educator at District of Columbia Public Schools
Charito TuringanCharito Turingan
Special Education Teacher (Miner ES) at District of Columbia Public SchoolsSpecial Education Teacher (Miner ES) at District of Columbia Public Schools
Yenny B. AlemanYenny B. Aleman
Systems Analyst: Center for Nursing Excellence at MedStar Georgetown University HospitalSystems Analyst: Center for Nursing Excellence at MedStar Georgetown University Hospital
Jacqueline M. WilkinsonJacqueline M. Wilkinson
Staff Assistant at Food and Drug AdministrationStaff Assistant at Food and Drug Administration