Dynamic and detail-oriented Executive Assistant with extensive experience providing administrative support in community-driven peace and development programs. Proven ability to manage logistics, coordinate events, and liaise with key stakeholders to ensure the smooth execution of large-scale initiatives. Skilled in organizing and mentoring volunteers, developing resource materials, and supporting philanthropic projects aimed at empowering marginalized groups. Demonstrated success in fostering strong community relationships, monitoring and evaluating programs, and contributing to the educational advancement of youth in challenging environments. Adept at managing complex tasks and delivering results in high-pressure settings.
Overview
13
13
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Red Rubber Ball Foundation, United Kingdom
01.2015 - Current
Provide high-level administrative support to the CEO and C-suite executives, managing complex calendars, coordinating international travel to Kenya, and organizing virtual meetings, ensuring smooth operations in a remote environment.
Serve as a trusted liaison between the CEO, internal and external stakeholders, including UK Trustees, schools, parents, and sponsors, managing communications and addressing any administrative or academic issues.
Serve as the chairperson of the Kenyan board, leading and overseeing local activities, ensuring alignment with the organization’s overall mission and strategic goals.
Identify and recommend deserving students from the Kibera Slums for the Red Rubber Ball scholarships, ensuring they are placed in top-quality schools for further education.
Support the placement and progress of sponsored students, coordinating with their families and former schools to secure suitable educational opportunities, and tracking their academic journey.
Mentor bursary beneficiaries, providing guidance and ongoing support to ensure they succeed academically and personally, while maintaining regular communication to monitor their challenges and achievements.
Coordinate fundraising events in the UK, such as quiz nights and mountain climbing challenges, handling logistics and ensuring successful engagement with donors and participants.
Organize the annual Scholarships Workshops, managing logistics for over 100 participants, including students, sponsors, and guest speakers, while coordinating mentoring activities to foster young leaders.
Research and prepare information for presentations to high-level executives.
Design PowerPoint presentations for frequent meetings with top-level executives.
Program Coordinator
Urban Institute
Washington DC, United States Of America
05.2021 - 06.2022
Coordinated and managed the recruitment of study participants, successfully achieving the target of 225 individuals for the Youth Employment Study (YES), ensuring a diverse and engaged sample.
Acted as the main point of contact for participants and their families, providing clear and supportive communication to guide them through study components, including after-school programming, subsidies, and surveys.
Supervised participant engagement, ensuring that youth completed surveys at key stages (beginning, end, and monthly), and managed the distribution of monetary tokens (gift cards) as incentives for participation.
Monitored the implementation of youth programming and subsidy distribution, working closely with the Department of Health and Social Services (D.H.S.S.) to address any issues related to attendance and subsidy pick-up, and reported findings to the Urban Institute.
Collected and tracked data on program participation and subsidy distribution from D.H.S.S. on a weekly basis, ensuring accuracy and timely reporting.
Organized and coordinated community events (YES parties), bringing together vulnerable youth, their families, and program staff to foster engagement and celebrate milestones, ensuring smooth event logistics and community involvement.
Served as a guide throughout the study, resolving participant inquiries and providing ongoing support to youth and families to ensure a successful and seamless experience.
Collaborated with the study team in documenting the research process and outcomes, contributing valuable insights and assisting in the preparation of study reports.
Customer Service Specialist
Yara International
Nairobi, Kenya
11.2015 - 11.2019
Supported the efficient operations of a high-performance, multinational company by providing exceptional customer service to clients nationwide, ensuring they received accurate guidance in selecting the ideal fertilizers for their agricultural needs.
Managed a complex computerized sales system, ensuring accurate records of fertilizer sales and transactions, contributing to both sales and financial reporting functions within the company.
Developed and maintained an organized office filing and records system, including databases for customers, retailers, distributors, and invoices, allowing for quick and efficient access to important documents.
Monitored and tracked overdue payments for customers with credit facilities, sending invoices and coordinating the collection of outstanding balances to maintain smooth cash flow.
Coordinated transportation logistics, working with drivers and transporters to ensure the timely delivery of large fertilizer orders from the warehouse to various locations across the country.
Supervised and managed support staff at the warehouse, ensuring efficient day-to-day operations and smooth order fulfillment.
Organized and coordinated agronomy visits to farms, liaising between farmers, agronomists, community leaders, and the Yara team, facilitating smooth logistics and event planning to help build brand awareness and promote fertilizer products.
Gained comprehensive experience in office management, time management, financial processes, teamwork, and the critical operational functions necessary for organizational success.
Student Program Assistant
Tatua Community Based Organization
Nairobi, Kenya
09.2011 - 10.2015
Provided comprehensive administrative support to peace-based development programs targeting key groups in the Kibera slums, including women, youth, school teachers, and community leaders, while gaining valuable experience as a young graduate.
Coordinated and assisted in organizing community-based peace outreach initiatives, empowering slum dwellers to act as peacebuilders while managing event logistics and participant engagement.
Organized and managed the involvement of university volunteers and mentors, overseeing schedules, coordinating teaching sessions, and ensuring the smooth delivery of life skills education to slum-based youth in both primary and secondary schools.
Facilitated the development and distribution of peace and social work-related resource materials for workshops, forums, and training sessions aimed at promoting community development and peacebuilding.
Supported the creation of the Miss a Lunch, Launch a Dream Fund, an independent philanthropy fund that helps slum youth access high school and tertiary education, overseeing fund-raising activities and tracking its impact on beneficiaries.
Assisted in the monitoring and evaluation of peace-driven projects, gathering data and reporting on outcomes to ensure program effectiveness and continuous improvement.
Served as the community liaison for organizing large-scale community events, interacting with over 5,000 slum dwellers, and ensuring the successful planning and execution of forums and peace-building events.
Acted as a slum school teacher during free time, addressing educational support needs and contributing to the academic development of students in slum schools.
Helped directly impact over 2,000 beneficiaries and provided indirect support to over 10,000 slum dwellers through various community outreach programs and educational initiatives.
Education
Master of Arts - Public Administration
Delaware State University
Dover, DE
05-2022
Bachelor of Arts - Sociology
The University of Nairobi
Kenya
12-2015
High School Diploma -
Alliance Girls High School
Kenya
11-2009
Skills
Executive support
Program Administration
Events Management
Office administration
Document preparation
Expense reporting
Travel arrangements
Calendar management
Languages
English
Full Professional
French
Professional
References
References available upon request.
Timeline
Program Coordinator
Urban Institute
05.2021 - 06.2022
Customer Service Specialist
Yara International
11.2015 - 11.2019
Executive Assistant to the Chief Executive Officer
Red Rubber Ball Foundation, United Kingdom
01.2015 - Current
Student Program Assistant
Tatua Community Based Organization
09.2011 - 10.2015
Master of Arts - Public Administration
Delaware State University
Bachelor of Arts - Sociology
The University of Nairobi
High School Diploma -
Alliance Girls High School
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