EVA TERRILL
Ward Homes
Hurricane,UT
1
Language
1
Certification
10
years of professional experience
Experienced Daymaker with a strong passion for enhancing others' lives by providing exceptional service and fostering positive relationships. Consistently exceeds expectations and creates memorable experiences in various professional settings.
Work History
Property Management Assistant
7 Months- Coordinated tenant inquiries and resolved routine property concerns with prompt, professional communication.
- Processed lease documents, renewals, and move-in paperwork with strong attention to detail.
- Scheduled maintenance requests and followed up with vendors to confirm timely completion.
- Maintained accurate property records, occupant files, and correspondence logs for compliance.
- Assisted with property inspections, documented findings, and reported needed repairs to management.
- Organized resident communications, notices, and appointment schedules to support daily operations.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
DAYCARE ASSISTANT
1 Year 5 Months- Assisted in the supervision and care of children aged 2-5 in a daycare setting.
- Developed engaging and educational activities to promote learning and social development.
- Assisted with daily routines including mealtime, naptime, and hygiene routines.
- Collaborated with other daycare staff to ensure a safe and nurturing environment for all children.
AFTERCARE SPECLIST
5 Years 9 Months- Developed and implemented comprehensive aftercare program to ensure customer satisfaction and retention.
- Collaborated with cross-functional teams to identify areas of improvement in product/service quality and customer experience.
- Conducted regular follow-up calls and check-ins and daily support.
- Provided a safe place for clients to be vulnerable.
Parts Specialist
1 Year- Managed parts inventory, ensuring accurate stock levels and timely replenishment.
- Processed purchase orders, invoices, and parts requests with strong attention to detail.
- Coordinated with vendors to source correct components and resolve backorder issues.
- Verified part numbers, descriptions, and compatibility for fleet maintenance needs.
- Tracked inventory discrepancies and corrected records to maintain system accuracy.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
No Degree - Clinical Psychology
DBT Specialist - Clinical Psychology
- COSMETOLOGY
Paul Mitchell The School
Skills
Led customer support efforts by addressing service needs
resolving issues
and maintaining consistent communication.
Applied problem-solving skills to identify root causes and guide effective solutions.
Communicated clearly with customers
coworkers
and supervisors to keep service aligned.
Balanced priorities and schedules to support timely task completion.
Built strong working relationships through professional
respectful interaction.
Handled conflicts with sound judgment and calm
solution-focused response.
Strengthened workflow through organized tracking of tasks
records
and follow-up.
Promoted positive attitude to support service quality and team morale.
Personal Information
Title: PROFESSIONAL DAYMAKER
Certification
Certified in CPR and First Aid
LANGUAGES
English
Timeline
Property Management Assistant
Ward Homes
03.2026 - CurrentRead More
DAYCARE ASSISTANT
Flying High Daycare.
01.2022 - 06.2023Read More
AFTERCARE SPECLIST
Sunrise Rtc.
04.2017 - 01.2023Read More
Parts Specialist
WMC Transport
01.2017 - 01.2018Read More
from COSMETOLOGY
Read More
Utah Valley University
No Degree from Clinical Psychology
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Sunrise RTC
DBT Specialist from Clinical Psychology
Read More