Eva Dixon
Gonzales,LA
Summary
Social Service Analyst with a foundation in client assessment and problem-solving. Skilled in managing high-volume caseloads and connecting clients to essential resources, ensuring compliance and promoting self-sufficiency.
Overview
8
8
years of professional experience
Work History
Social Service Analyst
Louisiana Department of Health
12.2022 - Current
- Processed and evaluated applications for public assistance programs like SNAP, FITAP and KCSP.
- Conducted comprehensive client interviews, verifying eligibility and required documentation to ensure compliance with state and federal regulations.
- Managed a high-volume caseload of 200+ clients.
- Utilized case management software and state databases to accurately record household information and track client progress.
- Referred and connected clients to community resources and support services, aiding their path to self-sufficiency.
Child Welfare Specialist
Louisiana Department of Children and Family Services
06.2018 - 12.2022
- Managed a caseload of 20+ child welfare cases, ensuring the safety and well-being of children in accordance with state regulations
- Conducted thorough assessments and investigations to determine the level of risk and develop appropriate intervention plans
- Collaborated with families, service providers, and community resources to develop comprehensive treatment plans for children in need
- Advocated for the best interests of children by attending court hearings, providing testimony, and making recommendations to judges
- Monitored progress and compliance with court-ordered services, regularly assessing family dynamics and making necessary adjustments to ensure child safety
- Provided crisis intervention services to families in high-stress situations, offering support and connecting them with appropriate resources
- Conducted home visits to assess living conditions and ensure child safety
- Coordinated visitation schedules between biological parents or relatives and children in out-of-home care while ensuring a safe environment during visits
- Developed strong relationships with foster parents by providing ongoing support, training opportunities, and regular home visits to assess placement stability
- Participated in multidisciplinary team meetings to discuss complex cases and coordinate services across different agencies
- Maintained accurate case documentation including assessment reports, progress notes, court reports, and other required paperwork
Education
Bachelor of Science - Family And Child Social Services
Nicholls State University
Thibodaux, LA05-2016
Skills
- Client assessment
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Teamwork
- Multitasking
- Reliability
- Active listening
- Certified in CPR/AED
Timeline
Social Service Analyst
Louisiana Department of Health
12.2022 - Current
Child Welfare Specialist
Louisiana Department of Children and Family Services
06.2018 - 12.2022
Bachelor of Science - Family And Child Social Services
Nicholls State University