TREY JAIRLES
Louisiana Department of Health
Vacherie,LA
7
years of professional experience
Social Services professional with strong foundation in program evaluation, case management, and client advocacy. Known for fostering team collaboration and delivering impactful results. Adept at navigating complex situations with flexibility and reliability. Skilled in data analysis, community outreach, and policy implementation.
Work History
Social Service Analyst
11 Months- Review documents and applications from assigned regions to determine client eligibility for the Child Care Assistance Program (CCAP).
- Request and process additional documentation through mail or digital platforms to verify eligibility.
- Utilize multiple software systems including CAPS, TOTS, CAFÉ, TIPS, OnBase, LINKS, and Work Number to complete eligibility determinations.
- Collaborate with team members, the call center, and internal and external agencies to ensure accurate CCAP eligibility decisions.
- Make referrals for suspected fraud in accordance with departmental procedures.
- Communicate effectively with families applying for CCAP to explain program requirements and assist with the application process.
- Maintain open communication with peers, supervisors, and department heads to support efficient program operations.
- Complete additional duties, projects, and tasks as assigned.Assisted families in navigating the Child Care Assistance Program, fostering a welcoming environment and ensuring clarity in the application process.
- Evaluated client documentation to determine eligibility for CCAP, leading to precise decisions and stronger program integrity.
Merchandising Service Associate
3 Years 2 Months- Respond to customer inquiries and guide them to appropriate merchandise within the store.
- Maintain and enhance the presentation of the sales floor, including product displays and signage.
- Communicate current promotions and opportunities to improve customer engagement and sales.
Intern
3 Months- Contributed to sustaining the organization’s status as a respected community partner through active involvement in community engagement projects.
- Facilitated connections between organizations by building relationships and leveraging strategic networks.
- Conducted targeted health research focusing on Hispanic and African American communities.
Team Sports Associate
1 Year 11 Months- Delivered exceptional customer service, enhancing customer satisfaction and contributing to increased sales.
- Utilized effective sales techniques and comprehensive store knowledge to connect customers with suitable products.
- Implemented merchandising guidelines, including price adjustments, and efficiently organized sports merchandise.
Sales Associate
1 Year 9 Months- Delivered exemplary customer service, fostering brand loyalty and enhancing the shopping experience.
- Informed and guided customers on loyalty programs, contributing to increased membership enrollment.
- Assisted in maintaining a clean and organized workspace, ensuring a welcoming environment for customers.
Education
Bachelors - Criminal Justice
Diploma - General Education
Skills
Communication (Experienced)
Time Management (Experienced)
Multitasker (Experienced)
Problem Solving
Customer Engagement
Client assessment
Trauma-informed care
Teamwork
Attention to detail
Problem-solving abilities
Timeline
Social Service Analyst
Louisiana Department of Health
03.2025 - 02.2026Read More
Intern
The W Consultant Group
02.2023 - 05.2023Read More
Merchandising Service Associate
Lowe’s Home Improvement
01.2022 - 03.2025Read More
Team Sports Associate
Academy Sports & Outdoors
01.2020 - 12.2021Read More
Sales Associate
Old Navy
02.2019 - 11.2020Read More
St. James High School
Diploma from General Education
Read More
Southern University and A&M College
Bachelors from Criminal Justice
Read More
ADDITIONAL INFORMATION
- COLLEGIATE ACTIVITIES
- Orientation Leader
- Helped students troubleshoot and resolve issues with registration.
- Assisted with transition to college life by providing one-on-one support.
- Coordinated and led group campus tours of up to 1000 students and parents through campus.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Maintained record of tours for internal evaluation and incident reporting.
- Sustained collaborative relationships with faculty, staff, and administration.