Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eva Friess

Dodge City,KS

Summary

Proven in enhancing customer experiences and sales outcomes at Walgreens, I excel in customer service and problem-solving. Demonstrated ability to maintain composure and efficiency in high-stress situations, fostering positive relationships and repeat business. Skilled in teamwork and collaboration, my background also includes ensuring safety and service as a Lifeguard at Long Branch Lagoon.

Overview

5
5
years of professional experience

Work History

Sales Associate

Walgreens
Dodge City, KS
10.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Lifeguard

Long Branch Lagoon
Dodge City, KS
05.2019 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

Associate Of Science - English Language And Literature

Dodge City Community College
Dodge City, KS
05.2024

GED -

Dodge City High School
Dodge City, KS
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Listening Skills
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building

Timeline

Sales Associate

Walgreens
10.2021 - Current

Lifeguard

Long Branch Lagoon
05.2019 - 08.2022

Associate Of Science - English Language And Literature

Dodge City Community College

GED -

Dodge City High School
Eva Friess