Dedicated worker with strong customer service skills, effective multitasking ability, and a passion for team collaboration. Committed to enhancing guest experiences and fostering positive team environments.
Overview
4
4
years of professional experience
Work History
Hostess/Sever
Frix's Fire Grill
Chester, MD
08.2025 - Current
Managed guest seating arrangements to optimize flow and enhance customer experience.
Coordinated with servers and kitchen staff to ensure timely service during peak hours.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Team Member/Trainer
Chick-fil-A
Chester, MD
08.2022 - 02.2026
Developed and delivered training programs to enhance employee knowledge and performance.
Facilitated onboarding sessions, ensuring new hires understood operational standards and company culture.
Evaluated training effectiveness through feedback and assessments, adjusting content as needed.
Mentored team members, promoting professional growth and enhancing team collaboration.
Cheer Coach Volunteer
Kent Island High School
Stevensville, MD
08.2022 - 08.2025
Developed and implemented training programs to enhance cheerleading techniques and team performance.
Mentored student-athletes in teamwork, sportsmanship, and leadership skills.
Organized fundraising events to support team activities and community engagement initiatives.
Fostered a positive team environment, promoting inclusivity and personal growth among participants.
Led strategy sessions to enhance routines and choreography development.