Eva Medina
Maywood,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Children Of Joy Pediatrics
09.2021 - Current
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered phone calls and messages for physician, medical facility, and handling patient inquiries.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Shift Leader
Walgreens
08.2020 - 09.2021
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Science - Food And Nutrition
Montclair State University
Montclair, NJ05.2026
Associate of Science - Biology
Bergen Community College
Paramus, NJ12.2022
High School Diploma -
Waterbury Career Academy
Waterbury, CT06.2020
Skills
- Collaboration and Teamwork
- Patient Care
- Understanding of medical ethics
- Customer Service
- Computer Proficiency
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
Children Of Joy Pediatrics
09.2021 - Current
Shift Leader
Walgreens
08.2020 - 09.2021
Bachelor of Science - Food And Nutrition
Montclair State University
Associate of Science - Biology
Bergen Community College
High School Diploma -
Waterbury Career Academy
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