Eva Sernande
Tualatin,OR
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Luxe Atelier Spa
Lake Oswego, OR
03.2026 - Current
- Engages with guests at check-in, creating a friendly atmosphere and personable experience.
- Executes time management strategies to efficiently fulfill front desk responsibilities, including dishwashing, laundry, room preparation, and restocking supplies.
- Manages scheduling, coordination, and confirmation of appointments both in-person and via phone.
- Utilizes business software such as Boulevard, Slack, Hearth, and Shopify to enhance operational efficiency.
Nanny
Griego Family
Lake Oswego, OR
06.2024 - Current
- Manages daily schedules and appointments, confirming and ensuring completion in a timely manner.
- Assists with housekeeping and daily errands such as laundry, dishes, shopping, and cooking.
- Prioritizes communication with parents, demonstrating reliability and responsibility.
Athey Kid's Teacher
Athey Creek Christian Fellowship
West Linn, OR
01.2024 - 06.2025
- Taught engaging lesson plans to enhance student learning and participation.
- Accommodated diverse learning styles.
- Developed strong relationships with kids, parents, and other volunteers by maintaining strong communication and fostering a supportive learning environment.
- Handled food and catered to allergies, prioritizing food safety.
Server
Lake Oswego Creamery
Lake Oswego, OR
05.2023 - 09.2024
- Facilitated positive customer interactions and ensured satisfaction while managing a fast-paced service setting.
- Managed online orders through phone calls, providing a positive experience for customers when not face-to-face.
- Managed cash and digital transactions to uphold financial accuracy and integrity.
- Executed cleaning duties, including bussing tables and washing dishes, to maintain a hygienic dining environment.
Education
No Degree - Business Administration And Management
University of Utah
Salt Lake City, UTHigh School Diploma -
West Linn High School
West Linn, OR05-2025
Skills
- Customer service
- Phone communication
- Service prioritization
- Cash handling
- Food safety practices
- Cleanliness standards
- Problem-solving skills
- Professional appearance
Timeline
Front Desk Receptionist
Luxe Atelier Spa
03.2026 - Current
Nanny
Griego Family
06.2024 - Current
Athey Kid's Teacher
Athey Creek Christian Fellowship
01.2024 - 06.2025
Server
Lake Oswego Creamery
05.2023 - 09.2024
No Degree - Business Administration And Management
University of Utah
High School Diploma -
West Linn High School