Eva Tancredi
Molalla,OR
Summary
Operations Specialist with 10 years of property and compliance experience applying RD, HUD, and LIHTC knowledge to improve occupancy and tenant relations. Manages lease administration, maintenance coordination, and tenant move processes while advising on tax and financial compliance for mixed portfolios. Aims to enhance operational consistency and regulatory adherence across communities.
Overview
13
13
years of professional experience
Work History
SR. TAX CONSULTANT - BOOKKEEPER
ATAX of MUSKEGON
2023.01 - Current
- Prepared and filed taxes for 50+ businesses and individuals, ensuring compliance with regulations.
- Prepared comprehensive tax returns for individual and business clients.
- Advised clients on tax strategies and compliance requirements.
- Reviewed financial documents for accuracy and completeness, identifying potential issues.
- Conducted tax research to address client inquiries and provide informed guidance.
Area Community Manager
WGP Property Management
2025.07 - 2026.06
- Implemented effective communication strategies across platforms, increasing responsiveness and engagement within the community.
- Developed community engagement initiatives to enhance resident satisfaction and foster relationships among tenants.
- Managed property maintenance requests, ensuring timely resolutions and maintaining high standards of living conditions.
- Established partnerships with local businesses to create value-added services for residents, strengthening community ties.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Property Manager
Pinehurst Management
2023.07 - 2026.04
- Implemented property maintenance protocols, improving response time for repair requests.
- Streamlined tenant communication processes to enhance resident satisfaction and retention.
- Coordinated lease agreements and renewals, ensuring compliance with local regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Led a team of maintenance staff, fostering professional development and improving service delivery standards.
- Established vendor relationships, negotiating contracts to ensure cost-effective services for property upkeep.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Substitute Teacher
ESS-Willsub
2023.02 - 2023.06
- Facilitated classroom instruction and effectively managed student behavior to enhance engagement.
- Provided classroom instruction outlined in teacher's lesson plans.
- Maintained a positive learning environment, fostering student participation and motivation.
- Delivered classroom instruction based on teacher's lesson plans, ensuring curriculum goals were met.
- Managed classroom behavior effectively, ensuring a safe and productive atmosphere for students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Remote Tutor
Varsity Tutors
2022.02 - 2023.01
- Elevated students' academic performance by 30% through tailored tutoring, boosting their confidence and comprehension.
- Created personalized lesson plans to address diverse student learning styles, enhancing overall learning effectiveness.
- Conducted engaging one-on-one tutoring sessions across various subjects to foster student interest and understanding.
- Assessed student progress and adjusted teaching methods accordingly.
- Engaged with parents and guardians to discuss student performance, ensuring alignment on educational goals and support strategies.
Remote ESL Teacher
EF First Teachers
2019.08 - 2022.03
- Developed engaging lesson plans tailored to diverse student groups to enhance learning outcomes.
- Implemented assessment tools to evaluate student progress and comprehension.
- Implemented assessment tools to track and analyze student progress and comprehension.
- Coordinated cultural exchange events that provided immersive language experiences for students.
Substitute Teacher
ESS-Willsub
2019.08 - 2020.04
- Provided instruction and guidance to students in the absence of a regular teacher.
- Delivered instruction and guidance to ensure continuity of learning in the absence of a regular teacher.
- Fostered a supportive learning environment that encouraged student engagement and participation.
- Executed classroom instruction according to detailed lesson plans, ensuring alignment with curriculum goals.
Guest Services Manager
Buckliew Enterprises - McDonalds
2018.06 - 2019.07
- Managed daily operations of residential and commercial properties, ensuring a seamless experience for tenants and owners.
- Coordinated tenant move-ins and move-outs for multiple properties, facilitating a smooth transition process for residents.
- Oversaw maintenance requests, prioritizing timely resolutions to enhance tenant satisfaction.
- Developed and enforced property policies and lease agreements.
Operation SpecialistProgram Specialist/ Administration Assistant
CFO Leasing - USDA Natural Resource Conservation Services
2016.10 - 2018.03
- Coordinated conservation programs, enhancing sustainable land management practices.
- Developed training materials, equipping stakeholders with resource conservation strategies.
- Assisted in grant applications, facilitating funding for conservation initiatives.
- Evaluated project proposals to ensure compliance with USDA guidelines.
- Managed documentation and reporting for various program activities and outcomes.
- Provided support to team members in executing project objectives effectively.
Document Control Coordinator
Randstad General Staffing Services - Millipore Sigma
2013.08 - 2015.06
- Managed document control processes to ensure regulatory compliance and maintain quality assurance standards.
- Managed document control processes for regulatory compliance and quality assurance.
- Assisted in developing and implementing document control procedures to enhance operational consistency.
- Assisted in the development and implementation of document control procedures and processes.
- Coordinated document reviews and approvals across departments to streamline project timelines.
Education
MA - Human Resource Law
Regent University
Virginia Beach, VA2019-05
MBA - Business Administration and Management, Human Resources Management
University of Phoenix-Arizona
Tempe, AZ2015-10
Skills
Property Management Systems: AppFolio, Yardi, Rent Manager, Tenant Tech, QMS, EPR, Excel, CRM
Compliance & Regulations: Fair housing regulations, LIHTC, HUD, RD housing, Regulatory compliance, Audits
Operations: Lease administration, Maintenance coordination, Rent collection, Delinquency management, Occupancy rate optimization, Budget variance tracking
Financial Management: Budgeting, Asset management, Tax process improvement, Market analysis
Leadership & Strategy: Multi-site management, Team leadership, Property marketing, Risk assessment, Crisis management
Additional Information
The National Society of Leadership and Success, Created and managed effective strategies for optimizing guest experiences and promoting loyalty., Developed and implemented guest service training programs for new employees., Resolved customer complaints promptly to maintain satisfaction and loyalty., Coordinated conservation programs for sustainable land management practices., Developed training materials for stakeholders on resource conservation strategies., Assisted in grant application processes for funding conservation initiatives., Evaluated project proposals to ensure compliance with USDA guidelines., Managed documentation and reporting for various program activities and outcomes., Provided support to team members in executing project objectives effectively., Identified opportunities to improve or enhance program initiatives and operations., Managed document control processes for regulatory compliance and quality assurance., Developed and implemented standard operating procedures for document management., Assisted in the development and implementation of document control procedures and processes., Organized and maintained electronic filing systems for critical project documentation., Coordinated document reviews and approvals across multiple departments., Selected by campus administration to participate among top students in a leadership program including: Leadership Training Day, Speaker Events, Success Networking Teams.
Timeline
Area Community Manager
WGP Property Management
2025.07 - 2026.06
Property Manager
Pinehurst Management
2023.07 - 2026.04
Substitute Teacher
ESS-Willsub
2023.02 - 2023.06
SR. TAX CONSULTANT - BOOKKEEPER
ATAX of MUSKEGON
2023.01 - Current
Remote Tutor
Varsity Tutors
2022.02 - 2023.01
Remote ESL Teacher
EF First Teachers
2019.08 - 2022.03
Substitute Teacher
ESS-Willsub
2019.08 - 2020.04
Guest Services Manager
Buckliew Enterprises - McDonalds
2018.06 - 2019.07
Operation SpecialistProgram Specialist/ Administration Assistant
CFO Leasing - USDA Natural Resource Conservation Services
2016.10 - 2018.03
Document Control Coordinator
Randstad General Staffing Services - Millipore Sigma
2013.08 - 2015.06
MA - Human Resource Law
Regent University
MBA - Business Administration and Management, Human Resources Management
University of Phoenix-Arizona