Motivated, detail oriented leader and team member. Willingness to take on new roles and projects. Ability to multitask and manage time efficiently. Able to work independently and with others.
Overview
4
4
years of professional experience
Work History
Manager
Big Fish Sportswear
06.2022 - 08.2023
Managed and motivated employees to be productive and engaged in work.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Kitchen Staff Member
Mancino's Pizza & Grinders
07.2020 - 06.2022
Made food according to standard recipes with requested changes for customer satisfaction.
Cleaned and sanitized dishes and utensils
Operated food slicers in accordance with safety guidelines.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup.
Managed time to juggle multiple tasks simultaneously with ease.
Trained new staff on food preparation and safety procedures.
Events Staff Member
Spring Lake Country Club
07.2019 - 05.2021
Set up event facilities and equipment, cleaned areas, and organized supplies.
Welcomed guests to events and oversaw proper seating.
Responded to inquiries from attendees and addressed any issues or complaints.
Provided exceptional customer service to all guests and escalated concerns where needed.
Provide food and drinks to guests upon request.
Education
Bachelor of Science - Speech Language And Hearing Sciences
Northern Michigan University
Marquette, MI
12.2025
Associates of Arts And Sciences -
Muskegon Community College
Muskegon, MI
05.2023
High School Diploma -
Grand Haven High School
Grand Haven, MI
05.2022
Skills
Team Leadership
Time Management
Sales Techniques
Phone skills
Schedule Preparation
Food and Beverage Experience
Cash Register Operation
Teamwork and Collaboration
Positive Attitude
Activity Supervision
Attention to Detail
Languages
ASL
Limited Working
Timeline
Manager
Big Fish Sportswear
06.2022 - 08.2023
Kitchen Staff Member
Mancino's Pizza & Grinders
07.2020 - 06.2022
Events Staff Member
Spring Lake Country Club
07.2019 - 05.2021
Bachelor of Science - Speech Language And Hearing Sciences