Eva Wilson
Plano,TX
Summary
Proven track record in enhancing customer experiences at Stonebriar Country Club, showcasing exceptional customer service and time management skills. Expert in sensitive information handling and appointment scheduling, significantly improving office workflow. Collaborated effectively with teams, driving efficient service delivery and fostering repeat business. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Stonebriar Country Club
02.2024 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Server
54th Street Restaurant & Drafthouse
03.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Tender Smokehouse
11.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Nanny
Private Household
03.2021 - 08.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Education
Associate of Science - Health Science
Collin County Community College District
Plano, TX05.2025
High School Diploma -
Lebanon Trail Highschool
Frisco, TX05.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Verbal and written communication
- Administrative Skills
- Sensitive information handling
- Problem-solving skills
- Team Collaboration
- Appointment Scheduling
- Telephone Etiquette
Timeline
Front Desk Receptionist
Stonebriar Country Club
02.2024 - 07.2024
Server
54th Street Restaurant & Drafthouse
03.2023 - 11.2023
Cashier
Tender Smokehouse
11.2021 - 03.2023
Nanny
Private Household
03.2021 - 08.2021
Associate of Science - Health Science
Collin County Community College District
High School Diploma -
Lebanon Trail Highschool
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