Eva Meria Laws
Irmo,SC
Summary
Organized with 20 years experience in the medical field. Detailed oriented scheduler and team player. Prioritize projects and multitask effectively to achieve project goals. Offering these skills and strong work ethic. Problem-solver. Professional and welcoming in creating upbeat work environment.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
RSI
Columbia, SC
03/14/22 - Current
- Answered incoming calls to schedule patients or answer questions
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Comfortable with insurance verification
- Eye for detail
Office Administrator /Scheduler
Hanger Clinic: Prosthetics & Orthotics
Omaha, NE
01.2020 - 02.2022
- Performed 3 day chart checks
- Insurance Verification
- Works independently
- Punctual and focused
- Self-motivated with great computer abilities
- Patient scheduling, check-in, check-out.
OFFICE COORDINATOR/SCHEDULER
COLUMBIA ENDOSCOPY CENTER
COLUMBIA, SC
04.2011 - 02.2019
NavinetAvailityNoridian
- Scheduling patients for Endoscopy procedures
- Faxing documentation as required by physician or nursing staff
- Copied, logged and scanned supporting documentation
- Entered medical and prescription history of patients
- Experienced using NextGen, RightFax, EMR, GMED, EPIC
- Checked insurance benefits, processed payments and issued receipts.
ER Registration
Lexington Medical Center
West Columbia, SC
10.2011 - 09.2013
ADMINISTRATIVE ASSISTANT / Research Assistant
Board Of Nursing, LLR
Columbia, SC
06.2010 - 04.2011
CUSTOMER SERVICE REPRESENTATIVE
VERIZON WIRELESS
Columbia, SC
04.2009 - 02.2010
CUSTOMER SERVICE REPRESENTATIVE
JEFFERS HANDBELL SUPPLY
Irmo, SC
04.1999 - 04.2009
Education
Licensed Life Insurance Agent - Multi State -
Licensing Board
03-2019
Some College (No Degree) - Nursing
East Tennessee State University
Johnson City, TNSkills
- Decision Making
- Multitasking and Prioritization
- Honesty and Integrity
- Scheduling
- Microsoft Office
- Computer programs - EPIC, NextGen, RightFax, EHR, GMED, NYRSUS,
- Insurance Verification - Noridian, Availity, Optum, Navinet, Total Care, UMR
Timeline
Office Administrator /Scheduler
Hanger Clinic: Prosthetics & Orthotics
01.2020 - 02.2022
ER Registration
Lexington Medical Center
10.2011 - 09.2013
OFFICE COORDINATOR/SCHEDULER
COLUMBIA ENDOSCOPY CENTER
04.2011 - 02.2019
ADMINISTRATIVE ASSISTANT / Research Assistant
Board Of Nursing, LLR
06.2010 - 04.2011
CUSTOMER SERVICE REPRESENTATIVE
VERIZON WIRELESS
04.2009 - 02.2010
CUSTOMER SERVICE REPRESENTATIVE
JEFFERS HANDBELL SUPPLY
04.1999 - 04.2009
Customer Service Representative
RSI
03/14/22 - Current
Licensed Life Insurance Agent - Multi State -
Licensing Board
Some College (No Degree) - Nursing
East Tennessee State University
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