Evan Anderson
Support Coordinator
Orlando,FL
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Barista; Assistant Store Manager
Foxtail Coffee Company
4 2022 - Current
- Responsible for conducting all store operations in a timely manner with no direct supervision (typically stationed alone)
- Provide world class service to an average of 150 customers a day while providing personalized, prompt and friendly service in a fast paced work environment
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responsible for accurate and secure cash handling; including credit and cash transactions
Construction Laborer
Randall's General Contracting
03.2016 - 02.2018
- Ensured timely project progress by consistently meeting deadlines and maintaining open communication with supervisors.
- Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
- Demonstrated adaptability in handling various construction tasks, increasing overall efficiency and reducing the need for additional labor resources on projects.
Nuclear Ice Maintenance Technician
Assist, Day & Zimmerman McGuire Nuclear Station
05.2018 - 04.2023
- Contracted under Duke Energy
- Ensured that maintenance on critical nuclear power systems were performed accurately and safely
- Coordinated with a team of 40+ contractors
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Audio Visual Technician
Encore Global, fka. PSAV
09.2015 - 03.2016
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Received client feedback with the expectation to remedy a situation promptly and professionally
- Tested, repaired, and operated complex A/V equipment
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
- Provided technical support over the phone and/or via email.
Education
Certification - Digital Audio Production; Live Sound Reinforcement
Orlando Technical College - Mid Florida Tech
Orlando, FL 05.2015 - 05.2017
High School Diploma -
West Orange High School
Winter Garden, FL 05.2011 - 05.2015
Skills
Coffee expertise
Latte art basics
Espresso machine operation
Cash Register Operation
Team Player
Adaptive and creative
Professional Demeanor
New Hire Training
Timeline
Nuclear Ice Maintenance Technician
Assist, Day & Zimmerman McGuire Nuclear Station
05.2018 - 04.2023
Construction Laborer
Randall's General Contracting
03.2016 - 02.2018
Audio Visual Technician
Encore Global, fka. PSAV
09.2015 - 03.2016
Certification - Digital Audio Production; Live Sound Reinforcement
Orlando Technical College - Mid Florida Tech
05.2015 - 05.2017
High School Diploma -
West Orange High School
05.2011 - 05.2015
Barista; Assistant Store Manager
Foxtail Coffee Company
4 2022 - Current
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