Considered hard working, punctual and driven. Motivated Team Member committed to contributing to business success. Experienced in providing high-quality production work. Focused on customer satisfaction and team productivity
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
06.2024 - Current
Optimized table assignments by considering the needs of patrons and following rotation guidelines, leading to a fair distribution of seatings among servers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Fan Experience
Providence Park
05.2023 - 09.2023
Assisted guests with locating their seats effectively
Greeted and scanned tickets of guests
Monitored and enforced adherence to safety protocols among fans
Optimized crowd flow for improved event experience.
Enhanced client satisfaction by addressing their concerns and providing tailored solutions.
Swim Instructor and Lifeguard
Multnomah Athletic Club
11.2022 - 04.2023
Taught daily swim instruction to students varying in ages and skill levels.
Provided positive reinforcement and motivation to increase student confidence and performance.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Certified in CPR and first aid
Maintained constant surveillance of swimming pools for prolonged periods
Hostess/Busser
The Old Spaghetti Factory
03.2022 - 06.2022
Provided efficient customer service by welcoming and guiding patrons to their designated seats
Answer telephone calls and respond to inquiries or transfer calls
Offered menu options to guests
Optimized table assignments by considering the needs of patrons and following rotation guidelines, leading to a fair distribution of seatings among servers.
Education
Bachelor of Science - Nursing
Seattle University
Seattle, WA
06.2028
High School Diploma -
Cleveland High School
Portland, OR
06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Excellent people skills
Reliable and punctual
Volunteer Experience
04/19/23, 06/21/23, Student Health Care Leaders, Learned about different work forces with in a hospital, Work with other people
Student Leader at Outdoor School for MESD, Successfully completed a week of outdoor school 4 times, Was responsible for a cabin of kids, Taught 6th graders about nature