Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Evan Couch

Davenport

Summary

Dedicated Customer Service Associate with strong product knowledge and commitment to excellence. Collaborates effectively with team members to ensure inventory accuracy and enhance customer experience. Focused on training new associates to uphold service standards and improve operational processes.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Publix
Davenport, FL
02.2023 - 03.2025
  • Collaborated with team members to maintain store organization and inventory accuracy.
  • Trained new associates on customer service protocols and operational procedures.
  • Monitored stock levels and restocked shelves promptly to meet customer demand.
  • Implemented feedback mechanisms that improved service delivery and response times.
  • Developed strong product knowledge to provide informed recommendations to customers.

Education

High School Diploma -

Celebration High School
Celebration, FL
05-2026

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Complaint handling
  • Customer relationship management (CRM)

Interests

  • I like working with my hands and fixing things
  • Gym Workouts
  • Outdoor Recreation
  • Camping
  • Volunteer Work
  • Playing Sports
  • Team Sports
  • Running
  • Road Trips

Timeline

Customer Service Associate

Publix
02.2023 - 03.2025

High School Diploma -

Celebration High School