Evan Fritz
DELRAY BEACH
Summary
I’m seeking a new career path that allows me to leverage my leadership, operational, and team development experience in a more structured Monday–Friday environment with long-term growth opportunities.
Overview
6
6
years of professional experience
Work History
Merchandise/Operations Assistant Store Manager
TJ Maxx, TJX Companies
08.2020 - Current
- Drive store sales performance by ensuring optimal staffing levels and maintaining high “door-to-floor” operational standards.
- Monitor team productivity and performance metrics, identifying opportunities to improve efficiency and ensure alignment with company standards.
- Provide consistent coaching, clear expectations, and real-time feedback to drive accountability and continuous improvement.
- Lead by example to deliver exceptional customer service, achieving consistently strong customer satisfaction survey results with frequent positive recognition.
- Oversee front-end operations as Manager on Duty (MOD), improving cashier speed, engagement sequence execution, and TJX Rewards performance while maintaining high customer satisfaction.
- Plan and execute markdown strategies to successfully achieve 70% sell-through targets by strategically staffing and front-loading top-performing associates.
- Track markdown productivity and provide performance feedback to maximize efficiency and results.
- Reinforce Business Readiness Evaluation (BRE) standards to reduce shrink, maintain safety compliance, and ensure operational consistency.
- Lead team huddles to communicate priorities, address challenges, and celebrate successes, strengthening team engagement and execution.
- Assist with full-cycle staffing efforts, identifying, developing, and promoting talent (promoted 2 Coordinators to Key Carriers and 3 Associates to Coordinators).
- Executed new employee training programs, onboarding and developing associates to ensure strong performance, operational compliance, and alignment with company service and productivity standards.
- Support associate retention initiatives through advocacy, structured training, and career development planning to reduce attrition and build long-term team stability.
- Lead full-cycle interview and hiring processes, identifying high-potential talent and selecting candidates aligned with performance, culture, and long-term retention goals.
Education
Bachelor of Science - Music Production
Full Sail University
Winter Park, FL08-2018
Skills
- Kronos Time Management System
- Computer Literate
- Customer Service
- POS Systems
- Outlook
Timeline
Merchandise/Operations Assistant Store Manager
TJ Maxx, TJX Companies
08.2020 - Current
Bachelor of Science - Music Production
Full Sail University