Evan Hensley
Orange Park,FL
Summary
Dynamic host with proven expertise at Chili's Bar and Grill, excelling in reservation management and guest relations. Recognized for enhancing guest satisfaction through effective service coordination and staff training. Committed to maintaining health compliance while fostering a collaborative team environment, ensuring a seamless dining experience for all patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Chilis's Bar and Grill
Orange Park, Florida
07.2024 - 01.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements during peak hours.
- Answered guest inquiries about menu items and restaurant policies.
- Maintained cleanliness of the host area, enhancing overall guest experience.
- Coordinated with servers and kitchen staff to facilitate smooth service flow.
- Assisted in training new hosts on company procedures and customer service standards.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Ensured compliance with health and safety regulations within the restaurant.
Education
High School Diploma -
Oakleaf High School
4035 Plantation Oaks Blvd, Orange Park, FL 3206505-2024
Skills
- Reservation management
- Guest relations
- Health compliance
- Service coordination
- Staff training
- Customer service
- Time management
- Communication skills
- Attention to detail
- Team collaboration
Certification
- Part 107
- Aerospace 4 year program completer including drone safety certification
Timeline
Host
Chilis's Bar and Grill
07.2024 - 01.2025
High School Diploma -
Oakleaf High School