Evan Herr
Zionsville,IN
Summary
Dedicated professional with a proven track record at Kroger, excelling in customer service and cash handling. Skilled in managing high-stress situations and enhancing customer loyalty through empathetic service. Demonstrates exceptional time management and critical thinking abilities, contributing significantly to workplace efficiency and cleanliness standards.
Overview
2
2
years of professional experience
Work History
Cashier
Kroger
11.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Customer Service Representative
Tropical Smoothie Cafe
01.2022 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure in a busy atmosphere.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Zionsville High School
Zionsville, IN06-2025
Skills
- Customer service
- Active listening
- Customer assistance
- Critical thinking
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
Accomplishments
- Earn an Academic Honors Diploma.
- Participated in 4 years of High School Football.
Languages
Spanish
Limited Working
Timeline
Cashier
Kroger
11.2023 - 07.2024
Customer Service Representative
Tropical Smoothie Cafe
01.2022 - 07.2022
High School Diploma -
Zionsville High School
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